Storage control apparatus

ABSTRACT

In response to requests for I/O processing sent from a computer, I/O which should be processed at a priority is enabled to be processed without being affected by other processing, by classifying I/O into those to be processed at a priority and those not to be processed at a priority. The storage control apparatus comprises an I/O processing controller with a memory that is common for the whole controller. The storage control apparatus manages information for dividing and controlling a plurality of I/O processes as priority and non-priority in that memory and operates while suppressing non-priority I/O processing on the basis of information in the memory.

CROSS-REFERENCE TO RELATED APPLICATIONS

This application is a continuation of U.S. application Ser. No. 09/944,946, filed Aug. 31, 2001, Now U.S. Pat. No. 6,904,469 which claims priority from Japanese Application No. 2000-300563, filed Sep. 28, 2000, both of which are fully incorporated herein by reference for all purposes.

BACKGROUND OF THE INVENTION

1. Field of the Invention

The present invention relates to a storage control apparatus, and more particularly to a technique for a load balance control system between a computer and the storage control apparatus performing I/O processing with that computer.

2. Description of the Related Art

In recent computer systems, the overall performance can easily be limited by the I/O processing of the storage control apparatus. As a result, for I/O from a computer, the storage control apparatus must execute each I/O process at the maximum capacity possible with that storage control apparatus. Also, the storage control apparatus must simultaneously execute the I/O processing requests from a plurality of computers and through a plurality of paths.

In general, cache memory is used as means for improving the performance of a storage control apparatus. I/O processing performance can thereby be improved by leaving frequently accessed data in a cache as much as possible with a least recently used (LRU) algorithm control or the like. In some cases, however, the expected I/O processing performance is not attained because the data left in the cache is not necessarily frequently accessed data, and the cache hit rate does not rise due to the access data pattern in the I/O processing.

Means for resolving this type of problem include, for example, the technology disclosed in Japanese Patent Laid-open Publication No. H08-263380. In this approach, the access history from the host is recorded and analyzed and effective data is left in the cache for a long period, but data that is cached but judged to be meaningless is actively removed from the cache. The cache hit rate thereby increases and I/O processing performance improves.

BRIEF SUMMARY OF THE INVENTION

The technology disclosed in the above mentioned report is an effective measure, especially when usable cache memory resources are available. As the I/O processing load increases, however, waiting time for securing usable cache memory resources develops and the I/O processing throughput decreases because the above-mentioned cache memory resources are used over the above-mentioned plurality of paths. Also, waiting time for securing cache memory resources develops in the case where a plurality of computers require the same cache memory resources at the same time. In the case of competition for securing cache memory resources between high and low I/O processing priority computers at work, the processing of the lower I/O processing priority computer will negatively affect the processing of the higher I/O processing priority computer.

Also, as the percentage of cache memory used in the storage control apparatus as a whole increases, competition for securing cache memory resources develops. For example, relatively low processing priority I/O such as that performed in the background will negatively affect high processing priority I/O such as that executed online.

It is an object of the present invention to provide a storage control apparatus for processing I/O issued by a plurality of computers over a plurality of paths to a plurality of storage devices, wherein relatively low processing priority I/O does not affect high processing priority I/O and the processing performance of the storage control apparatus as a whole is sustained.

In order to achieve the above-mentioned object, shared processor memory established within the storage control apparatus is provided with priority channel port information for each channel port unit, defines target I/OPS (I/O per second) information for channel ports set as “priority,” and performs feedback control of I/O processes for channel ports that are not set as “priority” so that the target number of I/O processes for “priority” ports can reach the target I/OPS.

Also, the shared processor memory is provided with priority host information for each computer, defines the target I/OPS information for the computers set as “priority,” and performs feedback control of I/O processes for computers that are not set as “priority” so that the target number of I/O processes for “priority” computers can reach the target I/OPS.

Likewise, the shared processor memory is provided with priority device information for each device, defines the target I/OPS information for the devices set as “priority,” and performs feedback control of I/O processes for devices that are not set as “priority” so that the target number of I/O processes for “priority” devices reaches the target I/OPS.

BRIEF DESCRIPTION OF THE DRAWINGS

FIG. 1 is a drawing showing a schematic of a computer system for performing I/O processing with a plurality of devices under the control of a storage control apparatus having a service processor and a plurality of processors that can communicate therewith;

FIG. 2 is a drawing showing a schematic of a computer system wherein a plurality of computers are connected on a single channel port and perform I/O processing with a plurality of storage devices under the control of a storage control apparatus;

FIG. 3 is a drawing showing a schematic of a computer system wherein a single computer performs I/O processing with a plurality of storage devices under the control of a storage control apparatus;

FIG. 4 is a table for managing and controlling the priority/non-priority settings of channel ports in the shared memory in the storage control apparatus;

FIG. 5 is a table for managing and controlling the priority/non-priority settings of hosts in the shared memory in the storage control apparatus;

FIG. 6 is a table for managing and controlling the priority/non-priority settings of storage devices in the shared memory in the storage control apparatus;

FIG. 7 is a flowchart showing the process for determining whether a channel port is priority/non-priority and checking whether a command can be started;

FIG. 8 is a flowchart showing the process for determining whether a host is priority/non-priority and checking whether a command can be started;

FIG. 9 is a flowchart showing the process for determining whether a storage device is priority/non-priority and checking whether a command can be started;

FIG. 10 is a flowchart showing the process for determining whether channel ports, hosts, and storage devices are priority/non-priority and checking whether a command can be started;

FIG. 11 is a flowchart showing the process for setting the channel port information to priority/non-priority from the service processor and, based on this information, adjusting the delay for I/O of channel ports set as “non-priority” based on the target value for channel ports set as “priority,” so as to minimize the influence on I/O processing of channel ports set as “priority”; and

FIG. 12 is a flowchart showing the process for setting the channel port information to priority/non-priority from the service processor and, based on this information, adjusting the delay for I/O of channel ports set as “non-priority” based on the maximum value for channel ports set as “non-priority,” so as to minimize the influence on I/O processing of channel ports set as “priority”.

DETAILED DESCRIPTION OF THE INVENTION

The present invention is explained below with reference to the drawings.

FIG. 1 is a drawing showing an embodiment of a computer system relating to the present invention. In the computer system in FIG. 1, the storage control apparatus 301 is connected to computers 101 through 104 through channel paths 201 through 204 and controls I/O processes requested for a plurality of storage devices 601, 602, 603, 604. The storage control apparatus 301 comprises channel ports 401 through 404, I/O process controllers (processors) 501 through 504, individual memory 506 through 509 provided for each controller, shared memory 505 which can be accessed from the I/O process controllers (processes) 501 through 504, and cache memory 510. The I/O process controllers 501 through 504 perform data input and output for the plurality of storage devices 601 individually. The shared memory 505 contains a channel port information management table 511, a host information management table 521, and a storage device information management table 531 for determining the priority of I/O processes when executing I/O process requests from the computers 101 through 104. At the start of every I/O process, it is determined whether the I/O process can be started based on these tables. The I/O operations are controlled as follows. With the channel port information management table 511, it is checked whether the I/O-object channel path for the process to be started is “priority”. If it is priority, the process continues without further changes; and if not priority, the I/O process is executed while I/O on that channel is suppressed to certain extent. Likewise, with the host information management table 521, it is checked whether the I/O-object computer for the process to be started is “priority”. With the storage device information management table 531, it is checked whether the I/O-object storage device for the process to be started is “priority”.

FIG. 2 shows a constitution wherein the computers 101 through 104 are all connected to the channel port 401 in the storage control apparatus 301. In this case, because the I/O is concentrated in a single channel port, the priority computers are defined with the settings in the host information management table 521, without any effect from the information in the cannel port information management table 511, when it is desired to provide levels of priority among the computers 101 through 104. The influence of other computers on I/O processing can be suppressed. In the case where the settings in the host information management table 521 are not by computer but by World Wide Name, the priority level can be provided to the path of the World Wide Name.

FIG. 3 shows a constitution wherein only a computer 101 is connected to a channel port 401 in the storage control apparatus 301. In this case, the I/O is on only one cannel port and there are no other computers to affect the I/O. The priority storage devices are defined with the settings in the storage device information management table 531 and the influence of I/O processing of other storage devices can be suppressed, without any effect from the information in the channel port information management table 511 and the host information management table 521, when it is desired to provide levels of priority among the storage devices 601 through 604.

FIG. 4 is a drawing of the channel port information management table 511 stored in the common memory 505. The channel port information management table 511 manages information for each channel port. The information is divided into priority channel port information 512 and non-priority channel port information 516. The priority channel port information 512 comprises the following: priority channel port identification information Pc 513 for identifying whether a channel port is a priority channel port; IOPS threshold information It 514 for determining whether a non-priority channel port suppresses I/O processing; IOPS performance information Ie 515 for indicating the actual performance status of the channel port; and target IOPS information Io 519 for setting the I/O process performance that is the goal, when setting a channel port as a priority channel port. Specifically, the IOPS threshold information It 514 is compared with the IOPS performance information Ie 515 calculated from the number of current IO. When the IOPS performance information Ie 515 exceeds the IOPS threshold information It 514, I/O processing will be suppressed for a channel port that is not set as “priority”.

Also, the non-priority channel port information 516 comprises the following: a delay setting value dt 517 for suppressing I/O processes in the case where the channel port is a non-priority channel port; a delay timer Dt 518; IOPS maximum number Iu 51A for setting the maximum number of I/O processes; IOPS minimum number IL 51B for setting the minimum number when suppressing I/O processes; and IOPS performance information Ie 51C. Specifically, when the above-mentioned IOPS performance information Ie 514 exceeds the IOPS threshold information It 514, the non-priority channel port information is used to delay the start of I/O processes received from a non-priority channel port by the delay setting value dt 517 put I/O processes on standby. The timer Dt 518 is a region for counting up the time of the delay setting value dt 517; the value is initialized and the count by the timer starts upon reception of the delay setting value from a non-priority channel port.

FIG. 5 is a drawing of the host information management table 521 stored in the common memory 505. The host information management table 521 manages information for each host. This information is divided into priority host information 522 and non-priority host information 526. The priority host information 522 comprises the following: priority host identification information Ph 523 for identifying whether a host is a priority host; IOPS threshold information It 524 for determining whether a non-priority host suppresses I/O processing; IOPS performance information Ie 525 for indicating the actual performance status of the host; and target IOPS information Io 529 for setting the I/O process performance that is the goal, when setting a host as a priority host. Also, the non-priority host information 526 comprises the following: a delay setting value dt 527 for suppressing I/O processes in the case where the host is a non-priority host; a delay timer Dt 528; IOPS maximum number Iu 52A for setting the maximum number of I/O processes; IOPS minimum number IL 52B for setting the minimum number when suppressing I/O processes; and IOPS performance information Ie 52C.

FIG. 6 is a drawing of the storage device information management table 531 stored in the common memory 505. The storage device information management table 531 manages information for each storage device. This information is divided into priority storage device information 532 and non-priority storage device information 536. The priority storage device information 532 comprises the following: priority storage device identification information Pd 533 for identifying whether a storage device is a priority storage device; IOPS threshold information It 534 for determining whether a non-priority storage device suppresses I/O processing; IOPS performance information Ie 535 for indicating the actual performance status of the storage device; and target IOPS informationIlo 539 for setting the I/O process performance that is the goal, when setting a storage device as a priority storage device. Also, the non-priority storage device information 536 comprises the following: a delay setting value dt 537 for suppressing I/O processes in the case where the storage device is a non-priority storage device; a delay timer Dt 538; IOPS maximum number Iu 53A for setting the maximum number of I/O processes; IOPS minimum number IL 53B for setting the minimum number when suppressing I/O processes; and IOPS performance information Ie 53C.

FIG. 7 is a drawing showing the flow for checking whether it is possible to start a command in an I/O process with the channel port as the parameter. In the flow in FIG. 7, the priority channel port identification information Pc is fetched 801. If the channel port is a priority channel port, the process ends with the command process OK 802. If the channel port is not a priority channel port, it is checked whether a priority channel port is present among other ports. If a priority channel port is not present, the process ends with the command process OK 803. If a priority channel port is present among other ports, the IOPS threshold information It and IOPS performance information Ie for the priority channel port are fetched 804, 805; and the process ends with the command process OK if there is no port where It<Ie among the other channel ports 806. When there is a port with It<Ie, the delay setting value dt and delay timer Dt of the channel port are fetched 807, 808. While Dt is updated until dt<Dt 811, the command process is made NG 813. When dt becomes less than Dt 809, Dt is initialized 810 and the command process in made OK 812. In this way, a non-priority channel port is prevented from influencing the I/O of a priority channel port by suppressing its own I/O.

FIG. 8 is a drawing showing the flow for checking whether it is possible to start a command in an I/O process with the host as the parameter. In the flow in FIG. 8, the priority host identification information Ph is fetched 901. If the host is a priority host, the process ends with the command process OK 902. If the host is not a priority host, it is checked whether a priority host is present among other hosts. If a priority host is not present, the process ends with the command process OK 903. If a priority host is present among other hosts, the IOPS threshold information It and IOPS performance information Ie for the priority host are fetched 904, 905; and the process ends with the command process OK if there is no host where It<Ie among the other hosts 906. When there is a host with It<Ie, the delay setting value dt and delay timer Dt of the host are fetched 907, 908. While Dt is updated until dt<Dt 911, the command process is made NG 913. When dt becomes less than Dt 909, Dt is initialized 910 and the command process is made OK 912. In this way, a non-priority host is prevented from influencing the I/O of a priority host by suppressing its own I/O.

Likewise, FIG. 9 is a drawing showing the flow for checking whether it is possible to start a command in an I/O process with the storage device as the parameter. In the flow in FIG. 9, the priority storage device identification information Pd is fetched 1001. If the storage device is a priority storage device, the process ends with the can mind process OK 1002. If the storage device is not a priority storage device, it is checked whether a priority storage device is present among other storage devices. If a priority storage device is not present, the process ends with the command process OK 1003. If a priority storage device is present among other storage devices, the IOPS threshold information It and IOPS performance information Ie for the priority storage device are fetched 1004, 1005; and the process ends with the command process OK if there is no storage device where It<Ie among the other storage device 1006. When there is a storage device with It<Ie, the delay setting value dt and delay timer Dt of the storage device are fetched 1007, 1008. While Dt is updated until dt<Dt 1011, the command process is made NG 1013. When dt becomes less than Dt 1009, Dt is initialized 1010 and the command process is made OK 1012. In this way, a non-priority storage device is prevented from influencing the I/O of a priority storage device by suppressing its own I/O. Furthermore, as in FIGS. 4 and 9, other control methods divide areas within the storage devices into priority areas and non-priority areas and suppress the I/O processing for non-priority areas so as not to influence the I/O processing of areas set as “priority” within the same storage device.

FIG. 10 shows an example combining the command start check by channel port 814, the command start check by host 914, and the command start check by storage device 1014. In the example in FIG. 10, in the case where the channel port, host, and storage device are all set as “priority,” I/O processing is not suppressed except in the case where all parameters in the I/O processing satisfy “priority”. Other I/O processes are delayed in order to prevent effects on the above-mentioned I/O pressing. Also, in the command process 1104, except for read or write processes according to the command, it is sometimes the case that the next I/O process is assumed and a pre-read process for other than the object reword is performed. For this type of process as well, however, the pre-read process will be suppressed unless the channel port, host, and storage device are all set as “priority”.

FIG. 11 is a drawing showing a flowchart wherein the IOPS of the priority channel port is controlled to approach most closely to the target IOPS by setting information from the service processor 701 connected with the storage control apparatus and adjusting the delay of the I/O process of the non-priority channel port. The following information is set from the service processor 701: priority channel port identification information 513, IOPS threshold information 514, target IOPS information 519, and IOPS maximum number 51A and IOPS minimum number 51B of the non-priority channel port. The value of the IOPS maximum number 51A is set to an estimated value conforming to the actual environment because the extent of the influence on the I/O processing of the priority channel port is not known precisely. In the I/O process control portion, the set IOPS maximum number is fetched 1111, the I/O process delay setting value dt 517 is calculated from the IOPS maximum number 1112, and the I/O process is carried out for a standard time based on this value 1113. After that, IOPS performance information Ie 515 and target IOPS information Io519 of the priority channel port, and the IOPS minimum number IL 51B of the non-priority channel port are fetched 1114, 1115. If there is no difference between Ie and Io (or when that difference is judged to be small enough to be ignored), the I/O processing capacity of the priority channel port is determined to have reached the target. The delay setting value dt 517 is not changed and the I/O process continues. Even if the I/O processing of the priority channel port could not reach the target, adjustment is judged to be impossible even in the case where the I/OPS of the port is no longer within the range of Iu and IL, the delay setting value dt 517 is not changed and the I/O process continues. In other cases, the delay setting value dt is reset based on the formula in the drawing and the process returns to step 1113. The optimum delay setting value dt can be found by repeating these steps.

Information for priority/non-priority hosts and for priority/non-priority storage devices can be set in the same way as information for priority/non-priority channel ports.

FIG. 12 is a drawing showing a flowchart wherein the I/OPS of a priority channel port is made to approach most closely to the target I/OPS by adjusting the delay of the I/O processing of non-priority channel ports based on information set from the service processor 701 connected to the storage control apparatus, controlling the I/OPS of non-priority channel ports to approach the IOPS maximum number for non-priority channel ports; and controlling the I/O processing of non-priority channel ports. The following information is set from the service processor 701: priority cannel port identification information 513, IOPS threshold information 514, and the IOPS maximum number Iu 51A of the non-priority channel port. The value of the IOPS maximum number Iu 51A is set to an estimated value conforming to the actual environment because the extent of the influence on the I/O processing of the priority channel port is not known precisely. In the I/O process control portion, the set IOPS maximum number is fetched 1121, the I/O process delay setting value dt 517 is calculated from the IOPS maximum number 1122, and the I/O process is carried out for a standard time based on this value 1123. After that, IOPS performance information Ie 51C of the priority channel port is fetched 1124. If there is no difference between Ie and Iu (or when that difference is judged to be small enough to be ignored), the I/O processing capacity of the priority channel port is determined to have reached the target. The delay setting value dt 517 is not changed and the I/O process continues.

In other cases, the delay setting value dt is reset based on the formula in the drawing 1126 and the process returns to step 1123. The optimum delay setting value dt can be found by repeating these steps. As a result, if the I/OPS of the priority channel port does not reach the value that is the goal, the optimum I/O process state is arrived at by repeatedly resetting the value of the I/OPS maximum number Iu 51A from the service processor 701. Information for priority/non-priority hosts and for priority/non-priority storage devices can be set in the same way as information for priority/non-priority channel ports.

With the above-mentioned system, it is possible to maximize the processing capacity of I/O to be performed at a high priority by carrying out the processing while restricting I/O for which priority levels can be dropped.

The present invention has the following effects as a system for sustaining the processing capacity of I/O to be performed at a high priority by processing while restricting I/O for which priority levels can be dropped:

-   -   (1) In the case of performing I/O processing with a plurality of         channel ports, the channel port for which sustained capacity is         desired is set as a priority channel port. Accordingly, it is         possible for the channel ports set as a priority channel port to         maintain a constant capacity even if I/O processing enters an         overloaded state for the storage control apparatus as a whole.     -   (2) In the case of a plurality of hosts concentrated at a single         channel port, the host for which sustained capacity is desired         is set as a priority host. Accordingly, it is possible for the         host set as a priority host to maintain a constant capacity even         if I/O processing enters an overloaded state for the storage         control apparatus as a whole.     -   (3) In the case where one host performs I/O processing for a         plurality of storage devices, the storage device, for which         priority is desired is set as a priority storage device.         Accordingly, it is possible for I/O processing to the storage         device set as a priority storage device to maintain a constant         rapacity, even if I/O processing enters an overloaded state for         the storage control apparatus as a whole.     -   (4) By combining (1) through (3) above, it becomes possible to         specify priority I/O processing conditions, such as sustaining         the capacity of only I/O issued on a specific channel path from         a specific host to a specific storage devices, and to construct         a more finely controlled I/O processing environment. 

1. A disk storage system comprising: a plurality of ports, each configured to receive data from a computer; a plurality of storage regions; a processor operative to process I/O requests received at said plurality of ports to store data to said storage regions and to retrieve data from said storage regions; a control unit comprising said plurality of ports and said processor; and a plurality of disk storage devices which comprise said plurality of storage regions, said processor further being operative to delay processing of an I/O request received at a first port by an amount of time depending on a level of I/O activity at a second port, wherein said amount of time is controlled by said control unit, wherein processing of an I/O request at said first port is delayed by said amount of time if said level of I/O activity at said second port exceeds a predetermined threshold, wherein processing of an I/O request at said first port is not delayed if said level of I/O activity at said second port does not exceed said predetermined threshold.
 2. The storage system according to claim 1 wherein said amount of time is controlled based on said level of I/O activity at said second port.
 3. The storage system according to claim 2 further comprising a memory in said control unit to store said predetermined amount of time.
 4. The storage system according to claim 3 further comprising a computer in data communication with said control unit and operable to set information that is used to control said amount of time.
 5. The storage system according to claim 3 wherein said predetermined threshold is stored in said memory.
 6. The storage system according to claim 5 further comprising a computer in data communication with said control unit and operable to set said predetermined threshold.
 7. The storage system according to claim 1 further comprising a memory in said control unit to store said predetermined threshold.
 8. The storage system according to claim 7 further comprising a computer in data communication with said control unit and operable to set said predetermined threshold in said memory.
 9. The storage system according to claim 1 further comprising a computer in data communication with said control unit and operable to set said predetermined threshold.
 10. A disk storage system comprising: a plurality of ports, each configured to receive data from a host computer; a plurality of storage regions; a processor operative to process I/O requests received from a plurality of host computers to store data to said storage regions and to retrieve data from said storage regions; a control unit comprising said plurality of ports and said processor; and a plurality of disk storage devices which comprise said plurality of storage regions, said processor further being operative to delay processing of an I/O request received from a first host computer by an amount of time depending on a level of I/O activity at a second host computer, wherein said amount of time is controlled by said control unit, wherein processing of an I/O request from said first host computer is delayed by said amount of time if said level of I/O activity at said second host computer exceeds a predetermined threshold, wherein processing of an I/O request from said first host computer is not delayed if said level of I/O activity at said second host computer does not exceed said predetermined threshold.
 11. The storage system according to claim 10 wherein said storage system provides a level of priority among said host computers, wherein said amount of time is controlled based on said level of I/O activity at said second host computer.
 12. The storage system according to claim 11 further comprising a memory in said control unit to store said predetermined amount of time.
 13. The storage system according to claim 12 further comprising a computer in data communication with said control unit and operable to set information that is used to control said amount of time.
 14. The storage system according to claim 12 wherein said predetermined threshold is stored in said memory.
 15. The storage system according to claim 14 further comprising a computer in data communication with said control unit and operable to set said predetermined threshold.
 16. The storage system according to claim 10 further comprising a memory in said control unit to store said predetermined threshold.
 17. The storage system according to claim 16 further comprising a computer in data communication with said control unit and operable to set said predetermined threshold in said memory.
 18. The storage system according to claim 10 further comprising a computer in data communication with said control unit and operable to set said predetermined threshold.
 19. A disk storage system comprising: a plurality of ports, each configured to receive data from a computer; a plurality of storage regions; a processor operative to process I/O requests received from a plurality of computers to store data to said storage regions and to retrieve data from said storage regions; a control unit comprising said plurality of ports and said processor; and a plurality of disk storage devices which comprise said plurality of storage regions, said processor further being operative to delay processing of an I/O request that accesses a first disk storage device by an amount of time depending on a level of I/O activity occurring at a second disk storage device, wherein said amount of time is controlled by said control unit, wherein processing of an I/O request that accesses said first storage device is delayed by said amount of time if said level of I/O activity occurring at said second disk storage device exceeds a predetermined threshold, wherein processing of an I/O request that accesses said first storage device is not delayed if said level of I/O activity occurring at said second disk storage device does not exceed said predetermined threshold.
 20. The storage system according to claim 19 wherein said storage system provides priority levels for said disk storage devices, wherein said amount of time is controlled based on said level of I/O activity occurring at said second storage device.
 21. The storage system according to claim 20 further comprising a memory in said control unit to store said predetermined amount of time.
 22. The storage system according to claim 21 further comprising a computer in data communication with said control unit and operable to set information that is used to control said amount of time.
 23. The storage system according to claim 21 wherein said predetermined threshold is stored in said memory.
 24. The storage system according to claim 23 further comprising a computer in data communication with said control unit and operable to set said predetermined threshold.
 25. The storage system according to claim 19 further comprising a memory in said control unit to store said predetermined threshold.
 26. The storage system according to claim 25 further comprising a computer in data communication with said control unit and operable to set said predetermined threshold in said memory.
 27. The storage system according to claim 19 further comprising a computer in data communication with said control unit and operable to set said predetermined threshold.
 28. A disk storage system comprising: a plurality of ports, each configured to receive data from a computer; a plurality of storage regions; a processor operative to process I/O requests received at said plurality of ports to store data to said storage regions and to retrieve data from said storage regions; a control unit comprising said plurality of ports and said processor; and a plurality of disk storage devices which comprise said plurality of storage regions, said processor further being operative to delay processing of an I/O request received at a first port by an amount of time depending on a level of I/O activity at a second port, wherein control unit performs feedback control of said amount of time based on said level of I/O activity at said second port so that said level of I/O activity at said second port approaches a predetermined value, wherein processing of an I/O request at said first port is delayed by said amount of time if said level of I/O activity at said second port exceeds a predetermined value, wherein processing of an I/O request at said first port is not delayed if said level of I/O activity at said second port does not exceed said predetermined value. 